The detail
What generative engine optimization is, and who it's for
Generative engine optimization (GEO), sometimes called AI search optimization, is the work of making your business easy for AI-powered search tools to find, understand and cite. For Kenyan businesses, generative engine optimization matters because the way people research suppliers is changing: instead of scanning ten blue links, a buyer asks ChatGPT, Perplexity, Gemini or Google's AI Overviews a full question such as "Which accounting firms in Nairobi handle KRA compliance for small businesses?" and reads a written answer that names a few options and links to its sources.
GEO is useful for any business whose customers research before they buy: professional services, schools, clinics, hospitality, B2B suppliers, SaaS companies and NGOs that want their programs described accurately. If you already invest in SEO, GEO is the next layer on top of it. If you don't, that is where we start.
For a longer, non-technical introduction, read our guide to generative engine optimization and AI search.
GEO builds on SEO, it doesn't replace it
There is a lot of hype around AI search, so it is worth being clear. AI search tools that browse the web still rely on pages they can crawl, index and trust. Google has said that its AI features draw on the same core ranking and quality systems as regular Search, and that a page needs to be indexed and eligible for a snippet to appear as a supporting link. Other AI search tools run their own crawlers or search indexes, and they still need to reach your pages.
That means a site with broken redirects, blocked resources, slow templates or pages that never get indexed is unlikely to be cited anywhere. Before any GEO-specific work, we check those foundations, and where needed we fold in a technical SEO audit and fixes. GEO without solid SEO is building on sand.
How we approach AI search optimization
1. Measure where you stand
We build a set of prompts from the questions your buyers actually ask, in the language they use, including local phrasing and place names. We run them through the main AI search tools and record which businesses are mentioned, which sources are cited, and how your business is described, if at all. AI answers vary from one run to the next, so we look for patterns rather than single screenshots.
2. Open the door to crawlers
We review robots.txt, firewall and security plugin settings, and CDN bot rules. It is common to find that a well-meaning setting blocks AI search crawlers entirely. We explain the difference between crawlers used for AI search and those used for model training, so you can decide what to allow instead of blocking everything by default or allowing everything without thinking.
3. Make your pages answer questions
AI tools tend to cite pages that state facts clearly: what you do, where, for whom, how the process works and what makes you different. We rewrite or restructure key service, location and FAQ pages so that each section answers one question directly, then supports it with specifics. We add structured data only where it matches what is visible on the page.
4. Make your business consistent everywhere
AI answers draw on more than your website. Your Google Business Profile, business directories, industry associations, LinkedIn page and media mentions all shape how you are described. We align your name, location, services and key facts across the places you control, and identify credible sources where a mention would genuinely help. Our content marketing services can support that with articles worth citing.
What you get and how progress is measured
- A baseline report of mentions and citations across the prompt set, by platform
- A fixed list of technical access and indexing issues, with what we changed
- Rewritten or restructured priority pages and supporting FAQ content
- Analytics set up to separate referral visits from AI tools such as chatgpt.com, perplexity.ai and gemini.google.com
- A repeat of the prompt set each quarter, so you can see what moved
One honest limitation: Google Search Console currently reports AI Overviews traffic together with regular web search rather than as its own line, and AI tools don't publish ranking reports. We combine prompt testing, referral data and lead source questions on your forms to build the clearest picture available.
Common GEO mistakes to avoid
- Buying "guaranteed AI citations". No agency controls what ChatGPT, Gemini or Google's AI features choose to cite. Anyone promising it is guessing or misleading you.
- Publishing mass AI-written pages. Thin, repetitive content is exactly what quality systems are built to filter out, and it can hurt your regular rankings too.
- Chasing one platform. AI tools change quickly. Clear, accurate, well-structured content on a technically sound site holds up across all of them.
- Ignoring the basics. Many "AI visibility" problems turn out to be indexing, speed or duplicate content problems in disguise.
Start with a baseline
If you want to know how AI search tools currently describe your business, and what is realistically within your control to improve, book a discovery call. We will talk through your market and the questions your buyers ask, then recommend whether to start with SEO fixes, content or a full generative engine optimization program.