FAQ

Frequently Asked Questions

Everything you need to know before we start working together.

We believe in absolute transparency. No jargon, no hidden fees, and no hostage situations with your digital assets.

Do you use pre-made, bought templates for your websites?

Never. We build custom front-end interfaces and CMS architectures from scratch. Most agencies buy a $50 theme, slap your logo on it, and call it a day—resulting in slow, bloated, and easily hacked websites. We engineer scalable, secure platforms tailored exactly to your brand and operational needs.

We don’t offer generic “packages” because we don’t build generic websites. Costs depend entirely on the complexity of the build—a custom 5-page corporate site requires a different architecture than a multi-vendor e-commerce platform. After our initial discovery call, we provide a transparent, itemized proposal so you know exactly what you are paying for.

For a custom corporate website or brand identity project, our standard turnaround is 4 to 6 weeks. For complex custom portals, Learning Management Systems (LMS), or heavy e-commerce builds with custom API integrations, expect an 8 to 12-week timeline. We map out strict delivery milestones before we begin.

Yes. We don’t use clunky manual “Paybill instructions” pages. We build seamless Lipa na M-Pesa STK push integrations (along with Pesapal, Stripe, and PayPal) so your customers can complete transactions instantly without ever leaving your checkout page.

You do. 100%. Once the final invoice is settled, we hand over full administrator access, source files, and asset libraries. We don’t hold our clients’ digital properties hostage to force them into paying ongoing fees.

Absolutely. While you have the power to update your own content, maintaining the server, updating security patches, and monitoring uptime requires technical expertise. We offer dedicated, monthly maintenance retainers so your site remains lightning-fast and bulletproof long after launch.

No honest agency can guarantee a #1 spot due to Google’s constantly changing algorithms. What we do guarantee is best-in-class technical SEO execution, clean code, lightning-fast load times, and data-driven keyword strategies that consistently push our clients to the top of their industries over a 3 to 6-month period.

Still have questions?
Let’s talk.

If you didn’t find the answer you need, our team is here to help. We’ll discuss your goals, answer your questions, and help you identify the right next step for your business.

Explore our services

How we can help

We’re here to answer your questions, understand your needs, and help you choose the right next step.

  • Answer questions about our services
  • Recommend the best next step
  • Explore your automation or AI use case
  • Discuss timelines, scope, and fit