Privacy policy

Privacy Policy

Effective Date: May 30, 2026

At Venda Technologies (“we,” “us,” or “our”), we treat data privacy the same way we treat web development: with absolute transparency, security, and precision. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (vendatechnologies.com) or engage with our digital engineering, design, and marketing services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

We collect information that you voluntarily provide to us, as well as data that is collected automatically when you interact with our website.

A. Personal Data You Provide to Us When you book a discovery call, fill out a contact form, or sign up for our services, we may collect:

  • Identity Information: First name, last name, and company name.

  • Contact Information: Email address, phone number, and physical address.

  • Project Details: Information regarding your business goals, current website URLs, budgets, and technical requirements needed to draft your Statement of Work (SOW).

  • Financial Data: Payment details (processed securely via our third-party payment gateways like Lipa na M-Pesa, Stripe, or Pesapal; we do not store full credit card numbers on our servers).

B. Data Collected Automatically When you navigate through our site, we automatically collect certain information about your device and usage patterns to help us optimize the user experience. This includes:

  • Technical Data: IP address, browser type, operating system, and device information.

  • Usage Data: Pages viewed, time spent on the site, click heatmaps, and referring website URLs.

  • (For more details on how we collect this data, please refer to our Cookie Policy).

2. How We Use Your Information

We do not collect data just for the sake of having it. We use the information we collect strictly to:

  • Provide and Manage Services: To draft proposals, communicate during the web development process, and deliver final digital assets.

  • Process Payments: To facilitate billing and secure transactions for our services or monthly maintenance retainers.

  • Improve Our Website: To analyze site traffic and user behavior (UX) so we can continuously optimize our own platform’s performance and conversion rates.

  • Marketing and Communications: To send you relevant industry insights, project updates, or promotional materials (you can opt out of marketing emails at any time).

  • Ensure Security: To monitor against fraudulent activity, unauthorized access, and cyber threats.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We only share your data in the following specific situations:

  • Third-Party Service Providers: We may share your data with trusted vendors who assist us in operating our business. This includes secure cloud hosting providers, payment processors, project management tools, and analytics platforms (e.g., Google Analytics, Looker Studio). These third parties are bound by strict confidentiality agreements.

  • Legal Obligations: We may disclose your information if required to do so by law, in response to a subpoena, court order, or to comply with the Kenya Data Protection Act or other applicable global regulations.

  • Business Transfers: If Venda Technologies undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that business transaction.

4. Data Security: “Secure by Design”

Because we engineer highly secure websites for our clients, we apply the exact same rigorous standards to our own data architecture. We use administrative, technical, and physical security measures to help protect your personal information, including forced HTTPS, encrypted databases, and restricted access controls.

While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception.

5. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

 

6. Your Data Protection Rights

Depending on your location, including under the Kenya Data Protection Act (KDPA) and the General Data Protection Regulation (GDPR), you have the right to:

  • Access: Request copies of your personal data.

  • Correction: Request that we correct any information you believe is inaccurate or incomplete.

  • Erasure (Right to be Forgotten): Request that we erase your personal data, under certain conditions.

  • Restrict Processing: Request that we restrict the processing of your personal data, under certain conditions.

  • Data Portability: Request that we transfer the data we have collected to another organization, or directly to you.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

7. Third-Party Websites

Our website may contain links to third-party websites (such as client portfolio examples or integrated software partners). Once you leave our site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our technology, operations, or legal obligations. We will notify you of any changes by updating the “Effective Date” at the top of this policy. We encourage you to review this policy periodically.

9. Contact Us

 

If you have questions or comments about this Privacy Policy, or if you would like to exercise your data rights, please contact us at:

Venda Technologies

  • Email: info@vendatechnologies.com

  • Phone: +254 758 272 146

  • Location: Nairobi, Kenya

  • Website: vendatechnologies.com